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The Wiv Bot allows you to seamlessly interact with the Wiv platform directly from Slack. With this bot, you can run workflows, retrieve case information, and more, making it easy to manage tasks without leaving Slack.

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Getting Started

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Enabling Workflows

To make workflows executable from Slack, you need to make them visible to the bot. Navigate to the workflows page on the platform, click the 3 dots menu beside your chosen workflow, and select Enable Run from Slack.
Enabling a workflow for Slack execution from the workflows page menu

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Using the Bot

  1. Invoke the Bot — Start by typing /wiv in the message box. This will display available Wiv bot commands.
Slack message box showing available Wiv bot commands
  1. Available Commands
CommandDescription
/wiv runDisplays all workflows in your Wiv account that can be triggered from Slack. After viewing the list, you can select and run any workflow directly through Slack.

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Running Workflows from Slack

To run a workflow using Slack:
  1. Open Slack and type /wiv run.
  2. You’ll be shown all workflows that are enabled for Slack execution.
  3. Select the workflow you would like to run.
List of available workflows to run from Slack
  1. For workflows with input parameters, look for the “gear” icon — this allows you to modify the parameters before starting the workflow. Select such a workflow and on the next page you will be able to adjust the entry parameters.
Workflow parameter configuration dialog in Slack
  1. Running the workflow will show you the relevant information.
Workflow execution confirmation with run details
  1. Workflows that return a response will send it to the Wiv Bot chat with the relevant output.
Wiv Bot returning a workflow response in Slack

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Summary

The Wiv Bot enhances workflow automation and case management within Slack, providing a streamlined experience for monitoring and interaction.